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Caring for Carers

Tower Hamlets Council is asking local carers for their views on the services they receive.

The Carers Strategy, which provides the framework for all services for carers in the borough, is open for consultation during October.

Local people are invited to share their views by commenting on the consultation or coming along to one of the workshops sessions taking place this month.

They’ll be held from 10.30am – 2.30pm at the Carers Centre (22 October); Alzheimers’ Society (24 October); Neighbours in Poplar (28 October) and Southern Grove (31 October).

To attend an event, or for more information about how to share your views, contact Hatice Kaya on 0207 3642360 or email hatice.kaya@towerhamlets.gov.uk

Find out more about the Carers Strategy

Who is a carer?

A carer is anyone who regularly looks after someone who is too ill, disabled, or frail to manage alone. Often people don’t think of themselves as ‘carers’ – they may be wives, husbands, sons, daughters, parents, other relatives, or friends and neighbours, who find themselves caring for someone and simply get on with what needs to be done. You don’t always have to live with the person you’re caring for but your help might be essential to help someone go on living in their own home.

Being recognised as a carer can be a help – it’s an acknowledgement that you are doing a very important job, which can be both physically and emotionally demanding.

How Social Services can help

Social services will carry out an assessment of the needs of the person that you care for, and can provide practical support through direct services such as care at home, day services, or if they prefer, money to arrange their own support services called a direct payment.

Download a copy of the carer’s assessment leaflet

Alzheimers Society, Tower Hamlets, (for carers of people with dementia and memory problems)
Toynbee Hall E1 6LS
tel: 0207 392 9631
web: www.alzheimers.org.uk

Family Welfare Association (for support to families of people with mental health conditions)
Albert Jacob House
62 Roman Road
1st Floor
Bethnal Green
E2 0PG
tel: 020 7364 3491
fax: 020 7364 3408

Age Concern, (for carers of older people)
82 Russia Lane,
E2 9LU
tel: 0208 981 7124
web: www.acth.org.uk

APASENTH Care Services (for Asian families caring for someone with a learning disability)
The Brady Centre,
192-6 Hanbury St
E1 5HU
web: www.apasenth.org.uk

St Hilda's East Community Centre,
18 Club Row,
E2 7EY
tel: 0207 739 8066
web: www.sthildas.org.uk

Black Women's Health and Family Support (support for Somalian carers)
82 Russia Lane,
E2
tel: 0208 980 3503
email: bwhafs@btconnect.com

Jewish Care
tel: 0208 922 2222
web: www.jewishcare.org

London Buddhist Centre
The London Buddhist Centre
51 Roman Road
Bethnal Green
London
E2 0HU
Tel - 0845 458 4716
email: info@lbc.org.uk
web: www.lbc.org.uk

TLC Care Services
3rd Floor
77 East Road
London N1 6AH
tel:020 7017 2836
fax:020 7017 2837
email: towerhamletsrespite@tlccare.org.uk
Web: www.tlccare.org.uk

Contacting us

It can be hard to work out which part of social services you need to talk to as there are many different teams that deal with different issues. If you're caring for an adult over the age of 18 there is one central team to contact in the first instance, and they will forward your details to the right team within 24 hours.

Adults Social Care Team - Mon-Fri 8am-8pm - 020 7364 5005
If you are caring for a disabled child you should phone Children and Families Services on 020 7364 5606
Out of office hours call the Emergency Duty Team on 020 7364 7000
For non-emergencies you can email: adultcare@towerhamlets.gov.uk

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