Council
Emergencies
Published below is information on emergency services available to Tower Hamlets citizens. If you have an urgent or serious problem to deal with, we hope this list will help you.
For information on how Tower Hamlets Council deals with large scale emergencies in the borough, and how residents and businesses can prepare for such events, see our section on preparing for emergencies.
Police
Tel: 999 in an emergency, otherwise contact your local police stations.
Metropolitan Police non-emergency contact number
Call 0300 123 1212 when you need to report crime that is not an emergency.
If you are deaf or have speech impairment you can use a textphone to call us. Dial 18000 in an emergency, or 18001 0300 123 1212 if your call is not an emergency.
Fire
Tel: 999 in an emergency, otherwise look up local services on the London Fire Brigade web site
Doctors, pharmacies, opticians and dental services
Tel: 999 in an emergency, otherwise, look up local services on the NHS web site by selecting the required service and postcodes.
Get health information and access the 24-hour nurse line on 0800 22 44 88, or at NHS Direct
Flooding
Tel: 0845 988 1188 for all flood warnings, advice and help, or visit the National Floodline Homepage
More information on flood advice
Electricity
Tel: 0800 096 9000
Gas
Tel: 0800 111 999
Water
Tel: 08459 200 800
Dangerous structures
Office hours: 020 7364 5241
Out of hours hotline: 020 7364 7000
More information
London Resilience Team (LRT)
A website that offers information and advice to Londoners, visitors and businesses on London's preparations for - and responses to - major incidents and emergencies. www.londonprepared.gov.uk
Council housing repairs
If you need help with a council house repair, get in touch with the repairs help centre.
Social Services
The access team is the first point of contact for inquiries about Social Services.
Homelessness
If you are homeless, worried you may soon become homeless, or having problems paying your rent or mortgage, the homeless persons unit, assessment team may be able to help.
Noise nuisance
If you are experiencing an unreasonable noise nuisance, you can contact the environmental health call centre.
Domestic violence
If you are suffering domestic violence and you need help, or you are worried about someone else, contact the Domestic Violence Team.
Preparing for emergencies
Preparing for emergencies is the government website which includes the common sense advice found in the Preparing for Emergencies booklet, and information on what the government is doing to protect the country as a whole.
